The world’s leading online-banking company expanded to Estonia

Neteller Group, which is the largest company dealing with internet settlements, has broaden to Estonia, writes Postimees.

As the largest online-wallet Neteller proceeds billions of dollars each year and the company is supported by more than 3500 service providers in 160 countries. For instance Neteller operates in Sudan, Antarctic, Columbia, Haiti, Angola, Ruanda and even on the occupied territory in Palestine.

Neteller acknowledges Estonia and several other Eastern-European countries from end on September, making their services available for people from these countries. Neteller makes possible to make bank transfer without giving your credit card details to different service providers.

Macau: BNU bank focuses on Internet banking

Macau’s Banco Nacional Ultramarino (BNUM) in 2009 plans to invest in improving its Internet banking services for both individuals and business customers, the vice-president of the bank’s executive commission, Artur Santos told MacauNews Tuesday in Macau.

Santos also said that said the provision of banking services through internet had grown significantly over the last few years and that improvements would be made to ensure they were more user-friendly and a key factor in improving customer service.

“Our focus is we want to get more and more services on the internet,” Santos said. “We are looking at a range of new products that will be available online, including being able to buy insurance, buy investment products, cash management services for companies and share trading online.”

A challenge in this area is the growing cost of information technology (IT) services in Macau. Mr Santos said due to inflation and the city’s human resources shortage, provision of IT services was expensive.

A este problema junta-se a necessidade de respeitar os regulamentos do sector bancário, "pelo que nos vemos obrigados a despender cada vez mais tempo e dinheiro e a dedicar pessoal para garantir que os regulamentos estão a ser respeitados".

Online banking glitches mar credit union debut

The delay stemmed from a change-over of online banking computer systems to the one used by First Future. With the new system, California Coast customers had to set up new user names and reset their passwords to access their online accounts, said Marla Shepard, chief executive of the combined credit union.

Some members were “not understanding how to do that, so they (were) calling the credit union,” Shepard said. “The computer system is not a problem. It's just a matter of handling all of the phone calls.”

Shepard said the credit union is attempting to reach members via e-mail to explain how to set up a new user name and reset their password.

She plans to continue to double the customer service telephone staff today. She also may expand hours again – customer service via telephone was to be available until 8 p.m. yesterday – depending on the volume of calls. Shepard expects the issue will be cleared up by today.

The combined credit union has $1.8 billion in assets, 500 employees and about 25 branches in the county.